Job Purpose: Installs residential and commercial carpets/flooring by planning and preparing installations; cutting, placing, and seaming materials; resolving customer concerns; maintaining safe working conditions; maintaining records. Duties: * Prepares for carpet/flooring installations by gathering equipment, supplies, and tools; retrieving carpets/flooring from storage; inspecting carpets/flooring for damage; following proper carpet/flooring handling guidelines. * Installs carpet/flooring by determining and adjusting temperature and humidity; examining, correcting, and preparing subfloor conditions; unrolling and relaxing carpeting; laying-out and cutting materials; aligning pile and pattern; trimming and sealing seam edges; applying adhesives and tackstrips; stretching carpets; completing finishes at wall lines; installing transition moldings. * Cleans-up installation by removing scraps; vacuuming/mopping floors. * Obtains customer approval by resolving questions during installation; listening to and correcting customer's concerns; obtaining signatures. * Maintains customer rapport by answering questions. * Maintains safe work environment by following safe practices; eliminating hazards; adhering to codes, regulations, and standards; maintaining ventilation. * Maintains records by documenting installation. * Keeps supplies ready by inventorying stock; placing orders; verifying receipt. * Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. * Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Verbal Communication, Listening, Estimating, Customer Focus, Equipment Maintenance, Basic Safety, Functional and Technical Skills, Action Oriented, Time Management, Attention to Detail, Customer Service