Job Title: Venue Manager

Department: Operations

Reports To: General Manager

FLSA Status: Salaried Exempt

Compensation: Salary Range of $75,000-$85,000.00 based on experience

Location: Stage Red

8463 Sierra Ave

Fontana CA 92335

Job Summary:

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

This individual will be responsible for overall management and operation of the facility including purchasing, booking, food and beverage, box office, security, maintenance, parking, and related operations by performing the following duties personally or through subordinates.

Essential Duties and Responsibilities:

• Maintains active contact with the Client/Contract Administrator. Monitors ASM compliance with all provisions of the services contract.

• Maintains relationship with all of client's companies, sponsors, and related staff.

• Establishes and maintains effective working relationships with the Client/Contract Administrator, tenants, government departments and agencies, entertainment/convention industry, community, and civic organizations to encourage continual and regular use of the facility.

• Assures the coordination, implementation and administration of specific plans and programs to include matters of training and development, safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.

• Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office.

• Plans, organizes, coordinates, and directs a range of activities and personnel engaged in maintaining and operating the facility.

• Conducts weekly staff and production meetings.

• Provides for control of day-to-day operations; assuring the coordination of plans, programs, and events; conducts post-event operational and financial review.

• Assures and maintains the integrity of the facility and ASM in all forms of communication and personal contacts.

• Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state, and federal regulations.

• Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with ASM policies and procedures.

• Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff.

• Establishes and maintains effective working relationships with the tenants, employees, local labor vendors and the general public.

• Oversee the day of Food & Beverage execution and quality.

• All other duties as assigned.

  Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to prioritize multiple projects and meet strict deadlines.

• Ability to work under minimal supervision.

• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours as needed.

• Must have professional attitude and appearance.

• Some travel required.

  Education and/or Experience :

• Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related fields facility of similar size and description or, equivalent combination of education and experience.

• Experience in contract negotiation, business law, purchasing procedures, and supervising personnel.

• Experience in labor relations and union contracts, if applicable.

  Knowledge, Skills, and Abilities :

• Excellent communication and interpersonal skills and organizational ability.

• Ability to work with and maintain highly confidential information is required.

• Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment.

• Demonstrated knowledge of the principles and practices used in the successful management of entertainment facilities of a similar description.

• Ability to anticipate problems and implement immediate corrective action.

• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry.

• Considerable knowledge of event solicitation and presentation, and event planning.

• Considerable knowledge of safety regulations and other federal, state, or local laws and regulations.

• Strong orientation towards hospitality/customer service for the events and entertainment industry.

• Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management.

• To perform this job successfully, an individual should have some knowledge of computers; knowledge of Spreadsheets and Word Processing and standard office equipment is helpful.

  Working Environment/Conditions :

• High noise level.

• Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Daily lifting and carrying up to 50 lbs.

• Constant reaching, standing, walking and stooping.

• Performing work through repetitive eye/hand coordination.

• May include manual labor, moderate lifting and/or arduous working conditions.

  NOTE :

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.