Job Number 24076673

Job Category Engineering & Facilities

Location AC Hotel Miami Airport West/Doral, 8091 NW 36th Street, Miami, Florida, United States

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information : This hotel is owned and operated by an independent franchisee, Baywood Hotels, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International, Inc.

JOB SUMMARY

Maintains a high quality of services offered to guests through management of the daily functional areas of the Maintenance/Engineering department. Departmental efforts should maintain established operational standards.

JOB REQUIREMENTS

• Interviews, selects & train associates

• Motivates staff through positive reinforcement, and leading by example

• Provides input during the preparation of the annual budget

• Attends required meetings and training

• Conducts departmental and other required meetings for which s/he is responsible

• Ensures that established back-up/emergency procedures (reports, equipment, etc.) are in place

• Ensures that all departmental policies and procedures are adhered to

• Implements Baywood & Brand promotional programs and procedures

• Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision.

• Monitors cleanliness and neatness of departments for which s/he is responsible.

• Monitors inventory of supplies, placing orders in a timely manner.

• Communicates with other departments, therefore promoting a seamless operation.

• Ensures that all equipment is maintained properly. Routinely inspects equipment

• Ensures proper communication within department by use of meetings, notice boards, log books, memos, etc

• Administers disciplinary action, following company guidelines

• Administers performance appraisals

• Prepares weekly schedule and monitors payroll to ensure adherence to established budgetary guidelines. Ensures proper staffing to service business demands. Provides coverage as needed

• Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required

• Monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines

• Monitors associate time record, correcting any errors found. Obtains necessary authorization for corrections made, and file all payroll related documents in the appropriate secured location

• Participates in safety initiatives and is an integral part of the Safety Committee

• Completes incident reports, taking appropriate action. Notifies appropriate parties

HOTEL PROFITABILITY:

• Maintains a clean and orderly work area free of hazards.

• Maintains adequate inventory of tools and supplies for maximum employee productivity.

• Monitors actual departmental cost by forecasting and comparing forecast to actual.

• Performs special assignments as requested.

• Manages in compliance with established company policies and procedures as well as local, State and Federal laws and regulations.

• Ensures implementation of an ongoing energy conservation program.

ASSET MANAGEMENT:

• Monitors the level and quality of services performed by outside contractors in accordance with all lease agreements, service contracts, and warranties.

• Ensures implementation of an ongoing preventive maintenance program for equipment and guest rooms.

• Maintains accurate equipment records to include serial numbers and preventive maintenance programs of all equipment.

PRODUCT QUALITY/GUEST SATISFACTION:

• Ensures timely response to requests for services by guests, employees, and management to include repair or replacement of all interior fixtures and furnishings.

• Maintains budgeted labor standards by forecasting and comparing forecast to actual.

• Increases the level of guest satisfaction by delivery of an improved product through employee development, job engineering, and quality image.

• Maintains emergency procedures and equipment and assists with the implementation of emergency procedures for the safety of guests and employees.

• Additional duties may be added at any time at the discretion of management.

• Maintains a professional image, including grooming, verbiage, and body language, at all times

• Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact

• Actively listens to guests and associates, responding appropriately to their questions and/or concerns Seeks guidance and/or assistance from others to ensure satisfaction

• Fosters teamwork by offering assistance to others, as needed

• Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department

• Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures

This company is an equal opportunity employer.

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